Shipping policy
Production & Lead Times
Production timelines vary based on order volume and customization requirements. Share your expected quantities and any specific product modifications you need, and I'll work with our production team to provide accurate lead times for your initial and ongoing orders.
Shipping & Logistics
We offer freight at cost (no markup) or you're welcome to arrange your own shipping if you have preferred carriers or better rates. Whatever makes the most sense for your operation.
Customs & Import Duties
All shipments originate from our UK facility. Your orders will be subject to your country's standard import duties, taxes, and customs fees—rates vary by destination and product classification, so we can't quote these in advance. Your carrier will contact you directly to arrange payment of any applicable charges before final delivery.
UK Wholesale Customers
Free delivery on all wholesale orders.
